Refund Policy
Refund Policy
At 8Dream BD, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free refund policy. Please read the following policy carefully to ensure that your refund is processed as quickly and smoothly as possible.
Eligibility
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some items, such as perishable goods, gift cards, and personal care items, are not eligible for refund.
Refund Process
To initiate a refund, please contact our customer service team at [email address or phone number]. Please provide your order number and the reason for your refund. Our team will guide you through the process and provide you with a return shipping label, if applicable.
Please note that the cost of return shipping will be deducted from your refund, unless the item was defective or damaged upon arrival. Once we receive your return, we will inspect it and notify you of the status of your refund.
Refund Method
If your refund is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your bank or credit card company to process the refund.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check with your bank or credit card company. If the issue persists, please contact our customer service team for assistance.
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at 01617-634245.
